Order & Shipping

Processing of Orders

  • Processing of orders is 1 working day.
  • For peak/ sale period, processing of orders can take up to 3 working days.

Cancellation of Orders

  • Unfortunately, we are unable to cancel orders once its confirmed. Please review your shopping cart carefully before checking out.

Shipping

  • Daily cut-off for orders is at 02:00PM (GMT +8). Orders after 02:00PM will be shipped the next following weekday. No shipping is done on weekends/ public holidays.
  • Shipping lead time:
    • Local (Singapore) - 2 to 5 working days
    • Worldwide - 5 to 14 days (depending on which country)
  • Shipping Costs:
    • Local (Singapore) - Free (normal shipping/ without tracking); $3.50 (registered article)
    • Worldwide - $6.00
    • Free Registered shipping for orders:
      • Local (Singapore) - $50 and above
      • Worldwide - $80 and above

Error in shipping address

  • Kindly take note that if your order will be returned due to wrong/ incomplete address, we will require a new delivery cost before we can resend your order. We will not be liable for lost mail due to incomplete or wrong address.