Order & Shipping
Processing of Orders
- Processing of orders is 1 working day.
- For peak/ sale period, processing of orders can take up to 3 working days.
Cancellation of Orders
- Unfortunately, we are unable to cancel orders once its confirmed. Please review your shopping cart carefully before checking out.
- Daily cut-off for orders is at 02:00PM (GMT +8). Orders after 02:00PM will be shipped the next following weekday. No shipping is done on weekends/ public holidays.
- Shipping lead time:
- Local (Singapore) - 2 to 5 working days - Due to the current COVID-19 situation, unexpected delay may happen
- Worldwide - 5 to 14 days (depending on which country) - Not available at the moment
- Shipping Costs:
- Local (Singapore) - Free (normal shipping/ without tracking); $3.50 (registered article)
- Worldwide - $6.00 - Not available at the moment
- Free Registered shipping for orders:
- Local (Singapore) - $50 and above
- Worldwide - $80 and above - Not available at the moment
Error in shipping address
- Kindly take note that if your order will be returned due to wrong/ incomplete address, we will require a new delivery cost before we can resend your order. We will not be liable for lost mail due to incomplete or wrong address.